Customer Service & Management / 客户服务與管理
Guides on setting up apps for better customer service
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14 articles in this collection
Written by EasyStore, SookYan, Astrid Chen and 2 others
Written by EasyStore, SookYan, Astrid Chen and 2 others
Live chat
Setup Modern app - Reply livechat through Facebook Messenger
Install Modern app to enable Facebook Messenger chat box in your store
Written by EasyStore
Updated over a week ago
Updated over a week ago
Tawk.to Live Chat
Set up Live Chat function on your web store using tawk.to
Written by Astrid Chen
Updated over a week ago
Updated over a week ago
Drift Live Chat
Set up Live Chat function on your website using Drift
Written by Astrid Chen
Updated over a week ago
Updated over a week ago
Installing EasyChat
Written by SookYan
Updated over a week ago
Updated over a week ago
Add WhatsApp chat button
Add a WhatsApp chat button to let your customers reach you instantly through their mobile number
Written by Astrid Chen
Updated over a week ago
Updated over a week ago
Contact Form
Contact Form app
Allow your customer to get in touch with you easily
Written by SookYan
Updated over a week ago
Updated over a week ago
Contact Form plus +
Install contact form plus to received survey or feedback from customers
Written by Eric Lian
Updated over a week ago
Updated over a week ago
Manage customers
Adding new customer
This guide will help you to add a customer manually into your store database.
Written by SookYan
Updated over a week ago
Updated over a week ago
Add/remove customers to/from group in bulk
How to add/remove customers to/from group in bulk
Written by EasyStore
Updated over a week ago
Updated over a week ago
Import customers
This guide will show you the way to import customers into your store.
Written by SookYan
Updated over a week ago
Updated over a week ago
Prevent bots from signing up to your store
Learn how to enable reCAPTCHA in your customer registration page
Written by Astrid Chen
Updated over a week ago
Updated over a week ago
