Customer Service & Management / 客户服务與管理

Guides on setting up apps for better customer service

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14 articles in this collection
Written by EasyStore, SookYan, Astrid Chen and 2 others

Live chat

Setup Modern app - Reply livechat through Facebook Messenger

Install Modern app to enable Facebook Messenger chat box in your store

Written by EasyStore
Updated over a week ago

Tawk.to Live Chat

Set up Live Chat function on your web store using tawk.to

Written by Astrid Chen
Updated over a week ago

Drift Live Chat

Set up Live Chat function on your website using Drift

Written by Astrid Chen
Updated over a week ago

Installing EasyChat

Written by SookYan
Updated over a week ago

Add WhatsApp chat button

Add a WhatsApp chat button to let your customers reach you instantly through their mobile number

Written by Astrid Chen
Updated over a week ago

Contact Form

Contact Form app

Allow your customer to get in touch with you easily

Written by SookYan
Updated over a week ago

Contact Form plus +

Install contact form plus to received survey or feedback from customers

Written by Eric Lian
Updated over a week ago

Manage customers

Adding new customer

This guide will help you to add a customer manually into your store database.

Written by SookYan
Updated over a week ago

Add/remove customers to/from group in bulk

How to add/remove customers to/from group in bulk

Written by EasyStore
Updated over a week ago

Import customers

This guide will show you the way to import customers into your store.

Written by SookYan
Updated over a week ago

Prevent bots from signing up to your store

Learn how to enable reCAPTCHA in your customer registration page

Written by Astrid Chen
Updated over a week ago

中文版

如何安装：Facebook Comments

让您的客人能够使用Facebook帐号在您的商品页面留言

Written by Ming Liew
Updated over a week ago

安装EasyChat

透过EasyChat 让顾客以最短的时间即时联系到您

Written by Ming Liew
Updated over a week ago

如何在商品页面启用Wishlist 按纽

在您的商店制定一个收藏商品清单

Written by SookYan
Updated over a week ago