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Customer Service & Management / 客户服务與管理
Customer Service & Management / 客户服务與管理
Guides on setting up apps for better customer service
+4
18 articles in this collection
Written by
Chin Hong,
EasyStore,
SookYan
and 4 others
Contact your customer directly in customer page
Learn how to get in touch with your customers in a quick way
Written by
HuiMing
Updated over a week ago
Additional column fields for customer account registration
Include additional columns for your customers to fill in when they register for an account on your website.
Written by
Nick Ding
Updated over a week ago
Live chat
Setup Modern app - Reply livechat through Facebook Messenger
Install Modern app to enable Facebook Messenger chat box in your store
Written by
EasyStore
Updated over a week ago
Chat button overlap
This article will guide you on how to separate the chat button on your website.
Written by
HuiMing
Updated over a week ago
Tawk.to Live Chat
Set up Live Chat function on your web store using tawk.to
Written by
Astrid Chen
Updated over a week ago
Drift Live Chat
Set up Live Chat function on your website using Drift
Written by
Astrid Chen
Updated over a week ago
Install EasyChat
Written by
SookYan
Updated over a week ago
Add WhatsApp chat button
Add a WhatsApp chat button to let your customers reach you instantly through their mobile number
Written by
Astrid Chen
Updated over a week ago
Contact Form
Contact Form app
Allow your customer to get in touch with you easily
Written by
SookYan
Updated over a week ago
Contact Form plus +
Install contact form plus to received survey or feedback from customers
Written by
Eric Lian
Updated over a week ago
Manage customers
Select all customers with just a few click
Save your time by clicking all customers at once!
Written by
HuiMing
Updated over a week ago
Add new customer
This guide will help you to add a customer manually into your store database.
Written by
SookYan
Updated over a week ago
Add/remove customers to/from group in bulk
How to add/remove customers to/from group in bulk
Written by
EasyStore
Updated over a week ago
Import customers
This guide will show you the way to import customers into your store.
Written by
SookYan
Updated over a week ago
Prevent bots from signing up to your store
Learn how to enable reCAPTCHA in your customer registration page
Written by
Astrid Chen
Updated over a week ago
中文版
如何安装:Facebook Comments
让您的客人能够使用Facebook帐号在您的商品页面留言
Written by
Chin Hong
Updated over a week ago
安装EasyChat
透过EasyChat 让顾客以最短的时间即时联系到您
Written by
Chin Hong
Updated over a week ago
如何在商品页面启用Wishlist 按纽
在您的商店制定一个收藏商品清单
Written by
SookYan
Updated over a week ago