Order Management / 订单管理

Articles on managing your order effectively and efficiently.

16 articles in this collection
Written by EasyStore, Janson Tan, SookYan and 2 others

Order Status

Understanding your order status's meaning

Written by SookYan
Updated over a week ago

Manually create new orders

Follow this guide to manually create orders to your store

Written by EasyStore
Updated over a week ago

Export Orders

How to export your orders to as excel or CSV file.

Written by Eric Lian
Updated over a week ago

Running a test order

Place a test order and check out using your store to ensure the payment and shipping method works.

Written by SookYan
Updated over a week ago

Setup Telegram App

Get notify for orders and new customers by telegram anywhere you are through mobile.

Written by SookYan
Updated over a week ago

Fulfill orders

What should I do when I received an order?

Things to do when you received an order.

Written by Eric Lian
Updated over a week ago

Manually fulfill an order

Guide to update order shipment status to customers

Written by SookYan
Updated over a week ago

Fulfill order and send parcel using EasyParcel Malaysia service

This guide shows you the steps to fulfill order using EasyParcel Malaysia app

Written by Astrid Chen
Updated over a week ago

Fulfillment with iSTORE iSEND service

Integrate iSTORE iSEND service to your online store

Written by Janson Tan
Updated over a week ago

Change the GST number on invoices

This guide shows you how you can change the GST number on invoice.

Written by SookYan
Updated over a week ago

Update invoice tax display to latest version

This guide is for merchants who have manually amended their own order invoice template

Written by EasyStore
Updated over a week ago

Reminders

Sending a payment reminder

Remind your customers that they have a pending payment

Written by SookYan
Updated over a week ago

Recover abandoned checkouts

Check the abandoned checkout and follow up with the customer.

Written by SookYan
Updated over a week ago

POS & wholesale orders

What is POS?

Find out more about EasyStore's POS system

Written by EasyStore
Updated over a week ago

Enable Wholesale Portal

This article shows you how to sell to your B2B customers at wholesale prices

Written by Janson Tan
Updated over a week ago

中文版

在单据更改GST登记号

本指南向您展示如何更改发票（单据）上的GST编号

Written by SookYan
Updated over a week ago