Order Management / 订单管理

Articles on managing your order effectively and efficiently.

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17 articles in this collection
Written by EasyStore, SookYan, Astrid Chen and 2 others

Disable add to cart & slide out cart

Guide on how to disable add to cart & slide out cart on the right side

Written by HuiMing
Updated over a week ago

Order Status

Understanding your order status

Written by SookYan
Updated over a week ago

Manually create new orders

Follow this guide to manually create orders to your store

Written by EasyStore
Updated over a week ago

Export Orders

How to export your orders to as excel or CSV file.

Written by Eric Lian
Updated over a week ago

Running a test order

Place a test order and check out using your store to ensure the payment and shipping method works.

Written by SookYan
Updated over a week ago

Setup Telegram App

Get notify for orders and new customers by telegram anywhere you are through mobile.

Written by SookYan
Updated over a week ago

Fulfill orders

What should I do when I received an order?

Things to do when you received an order.

Written by Eric Lian
Updated over a week ago

Manually fulfill an order

Guide to update order shipment status to customers

Written by SookYan
Updated over a week ago

Fulfill order and send parcel using EasyParcel Malaysia service

This guide shows you the steps to fulfill order using EasyParcel Malaysia app

Written by Astrid Chen
Updated over a week ago

Change the GST number on invoices

This guide shows you how you can change the GST number on invoice.

Written by SookYan
Updated over a week ago

Update invoice tax display to latest version

This guide is for merchants who have manually amended their own order invoice template

Written by EasyStore
Updated over a week ago

Reminders

Sending a payment reminder

Remind your customers that they have a pending payment

Written by SookYan
Updated over a week ago

Recover abandoned checkouts

Discover the abandoned checkouts and follow up with customers

Written by SookYan
Updated over a week ago

POS & wholesale orders

EasyStore Mobile App

Find out more about EasyStore's Mobile App

Written by HuiMing
Updated this week

What is POS?

Find out more about EasyStore's POS system

Written by EasyStore
Updated over a week ago

Enable Wholesale Portal

This article shows you how to sell to your B2B customers at wholesale prices

Written by SookYan
Updated over a week ago

中文版

在单据更改SST登记号

本指南向您展示如何更改发票（单据）上的SST编号

Written by SookYan
Updated over a week ago