In this article:
a. Import Products Data
b. Create Reviews Collector
c. Create Email Profile
d. Create Review Request Email
e. Create Product Review Flow
f. Use Coupons to get More Reviews (Optional)
Before you start:
- Make sure you have installed OnVoard app in your EasyStore
- Must connect your EasyStore account with OnVoard. Don't know how to connect? Click here
- Make sure you have a registered account with OnVoard. If you do not have a OnVoard account yet, click here to register
- For OnVoard pricing and plans, kindly refer to this page here
a. Import Products Data
Step 1: Go to Data > Jobs > Import Jobs> Add Import Job
Step 2:
- Method > Select Integrations
- Destination > Select Product
- Data Mapping > Select EasyStore Product to OnVoard Product [Predefined]
- Select your EasyStore account for Connection (for import) > Save
Step 3: Once import job is created, go back to imports job > Click 'Execute' to start import
Your products are successfully imported if it shows as the image stated below
b. Create Reviews Collector
Step 1: Go to Review > Collectors > Add collector
Step 2: Select product layout > Submit
c. Create Email Profile
Step 1: Click Emails > Email Profiles > Add Email Profile
Step 2: Fill in the details > Save. You will receive a verification email to ensure that you have access to the added email address.
Note: Email must not be from free email providers. Only add emails from domains you control.
d. Create Review Request Email
Step 1: Click Email > Manage emails > Add email > Select 'Product Review (Post Purchase)' template > Next
Step 2: Click Setting button on top > Scroll down the Resources side and you will see 'Available Resources' > Add resources > Select 2 resources stated below:
- EasyStore Order
- EasyStore Order Fulfilled
Step 3: Scroll down the Internal Settings side > Review Collectors
- Generate Variable > Enable Variable
- Review Collector > Default Review Collector
- Resources > EasyStore Order
Step 4: Select Content > Click product list
- Enable 'Resource Property' for data input
- Select 'EasyStore Order Fulfilled' for Config
Step 5: Scroll down to Product Properties > Add Property
- Key > review_collector_url
- Data From > Global Variables
- Data > Search for 'misc.reviews_collector_url' > Save
Step 6: Scroll down to Button Style > Insert {{ product.reviews_collector_url }} for Link URL > Submit
e. Create Product Review Flow
Step 1: Go to Flows > Playbooks > Select Product Review playbook for EasyStore
Step 2: Select Send Email. Go to Properties on the right side > Select value > Collect Product Review > Submit
f. Use Coupons to get More Reviews (Optional)
Step 1: Click Email > Add email > Select 'Coupon Discount (After Leaving Review)' template > Next
Step 2: Click Setting > Scroll down the Resources side and you will see 'Available Resources' > Add resources > Select 'Review' > Submit
Step 3: Go to Flows > Playbooks > Select Coupon Discount (After Leaving Review) playbook
Step 4: Select Send Email > Go to Properties on the right side > Select value > Coupon Discount (After Leaving Review) > Submit
Discount coupon email will be sent automatically when customer leaves a review!
If you need more help, you may contact support@onvoard.com
Related links:
Use OnVoard to send Checkout Abandonment Email
Use OnVoard to send Cart Abandonment Email
Use OnVoard to send Browse Abandonment Email
Display Product Reviews with OnVoard
Display Star Ratings for Products OnVoard