In this article:

a. Create email profile

b. Create Cart Abandonment Email

c. Create Cart Abandonment Flow


Before you start:

  • Make sure you have installed OnVoard app in your EasyStore

  • Must connect your EasyStore account with OnVoard. Don't know how to connect? Click here

  • Make sure you have a registered account with OnVoard. If you do not have a OnVoard account yet, click here to register

  • For OnVoard pricing and plans, kindly refer to this page here


a. Create Email Profile

Step 1: Click Emails > Email Profiles > Add Email Profile

Step 2: Fill in the details > Save. You will receive a verification email to ensure that you have access to the added email address.

📌 Note: Email must not be from free email providers. Only add emails from domains you control.


b. Create Cart Abandonment Email

Step 1: Click Email > Manage emails > Add email > Select 'Cart Abandonment (Single Product)' template

Step 2: Click Next and it will proceed you to the editor page

Step 3: Click Settings button on top > Scroll down at the Resources side and you will see 'Available Resources' > Add resources > Select 2 resources stated below:

  • EasyStore Cart Item Added

  • EasyStore Product

Then you may adjust other details based on your preference and click Submit to save email

Step 4: Once email is created, copy down the email ID which will be used later in flow


c. Create Cart Abandonment Flow

Step 1: Go to Flows > Playbooks > select Cart Abandonment playbook for EasyStore

Step 2: Scroll down and select Filter > Scroll to bottom of Logic on the right side > Paste email ID

Step 3: Select Send Email > Go to Properties on the right side > Select email > Cart Abandonment > Submit

Now OnVoard will automatically recover and send abandonment checkout emails to your customers! If you need more help, you may contact support@onvoard.com

Related articles:

Integrate with OnVoard

Use OnVoard to send Checkout Abandonment Email

Use OnVoard to send Browse Abandonment Email
Collect Product Reviews with OnVoard
Display Product Reviews with OnVoard
Display Star Ratings for Products OnVoard

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