In this article:

  1. About Shopee

  2. Install and setup Shopee Malaysia app

  3. Sync products from EasyStore to Shopee

  4. Import products from Shopee to EasyStore

  5. Adjust Shopee selling price in EasyStore

  6. Fulfill Shopee orders in EasyStore and print shipping label


1. Introduction

Shopee is a Singaporean e-commerce platform headquartered under the Sea Group ( previously known as Garena ), which was founded in 2009 by Forrest Li. Shopee first launched in Singapore in 2015, and since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam, the Philippines, and Brazil. It serves users in Southeast Asia and Taiwan to buy and sell products online. ( source: Wikipedia )


📌 Note :

  • Before started, make sure you have signed up a seller account with Shopee Malaysia. If you do not have a seller account with Shopee yet, can proceed with the sign up here


2. Install and setup Shopee Malaysia app

Step 1 : Log in to your EasyStore Admin > go to Shopee Malaysia app > Install this app.

Step 2 : Click on the Connect button to connect to your Shopee account.

Step 3 : Select "MY" as your market > fill in your Shopee registered email address and password > click Login to connect your Shopee seller account to your store.

Step 4 : Once you are connected, you will see a progress bar for your Shopee settings.

  • Below is the introduction for the Shopee settings.

1. Sync orders from Shopee Malaysia: When you enabled it, your orders from Shopee will be synced to your order management in EasyStore's admin panel. You may refer to Part 6 below to learn more about fulfilling Shopee orders from EasyStore.

2. Sync inventory only: When you enabled it, it will only sync your product's inventory and ignore all other product attributes.

3. Price used for product sync: Choose the product price you would like to sync to Shopee.

  • Price in EasyStore - Selling price in EasyStore

  • Compare at price in EasyStore - Original price

4. Set Shopee coins and vouchers sponsored by Shopee: Choose the display of Shopee coins and vouchers in each Shopee order.

  • As discount in EasyStore - Shown in discount

  • As payment method in EasyStore - Shown in history

📌 Note : When you choose "as payment method in EasyStore", the Shopee coins and vouchers will be shown as a transaction in the order's history.

5. When delete product in EasyStore:

  • Do nothing in Shopee Malaysia - Your products in Shopee wouldn't get affected.

  • Set as inactive in Shopee Malaysia - Your products in Shopee will become unlisted but allow you to hide the product listing temporarily without losing its information.

  • Delete permanently in Shopee Malaysia - Your products in Shopee will be deleted permanently.

Attention : If you choose third option, the deleted product cannot be restored.

Step 5 : Go to your Shopee Seller Centre and complete your Shipping Setting. Once it is done, it will be synced to EasyStore admin panel.

📌 Note : "Enabled" or "Disabled" will follow your shipping setting in your Shopee Seller Centre. You may edit the fees for each product afterwards.

Step 6 : Once done, you may now start to sync products to your Shopee Seller Centre.


3. Sync products from EasyStore to Shopee

Step 1 : Go to EasyStore Admin > Products > click into Products > More Actions > "Sync to Shopee Malaysia".

Step 2 : Select Category > click Submit.

Step 3 : Fill up the required information > click Submit.

  • You can sync up to 8 images to Shopee

  • You can enable Pre-Order option

Step 4 : The product has been synced successfully to Shopee.

📌 Note : If you encounter any error for the synchronize process, you may go to Apps > Shopee Malaysia > Products tab > click on the pink Error button to see the details

OR you can now go to Product > Select product with error > Check out the sync status for all sales channels you enabled and the reason for the error on your right-hand side.

Step 5 : After successful sync, you can view your products in Shopee Seller Centre > My Products

💡 Tips: Now you can bulk sync your products to Shopee. Save your time by allowing you to edit and sync products at once from EasyStore.

Here's a video for your reference:


4. Import products from Shopee to EasyStore

Step 1 : Go to EasyStore Admin > Apps > Shopee Malaysia > click Import products.

Step 2 : Select your import method > Tick the products that you would like to import > click Import products.

  • Ignore - no action

  • Create new product - import this product from Shopee and create as a new product in EasyStore

  • Link to - import this product from Shopee and link it with an existing product in EasyStore

Here's a small tutorial for your reference:

Step 3 : Products have been imported successfully to your store.

Here's a video for your reference:


5. Adjust Shopee selling price in EasyStore

Step 1 : If you would like to have different selling price in Shopee than in EasyStore, you can directly adjust in EasyStore as well. Go to Admin Panel > Shopee > Products > click on the 0% under Shopee price.

Step 2 : Here you can choose to increase / decrease the selling price in Shopee by percentage (%) or amount (MYR) > click Update.

💡 Tips : Now you can choose to sync Price or Compared at Price to Shopee, refer back to Part 2.



6. Fulfill Shopee orders in EasyStore and print shipping label

Step 1 : If you have enabled Sync orders from Shopee MY in Part 2 (Step 4) above, when the synced products receive Shopee orders, these orders will be synced back to your store and automatically update product inventory.

Step 2 : You can fulfill this order in your EasyStore admin as well. Click into order > Fulfill > Fulfill with Shopee.

Step 3 : Select DropOff or Pickup > Click DropOff or Confirm Pickup.

Step 4 : Once order is fulfilled successfully, you are recommended to go to your order > more actions > Print Shopee waybill.

Related articles:
FAQs for Marketplaces

Introduction of Shopee

Sell on Lazada

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