Available for plans :
Plus (old plan)
Premium (old plan)
In this article:
Manually add credit to customers
How customers use their credits
1. About Credit
The credit feature allows you to reward your customers with credit, and refund your customers with a credit instead of cash. Your customers can spend the collected credit during their next purchase.
2. Credit setting
Step 1 : Go to EasyStore Admin > Promotions > Add promotion > scroll down to the bottom and select your preferred credit tool.
Step 2 : Enter your promotion title (it will not show to customers) > Enter storefront display title (it will display to customers on cart page)
💡 Tips : Credit promotion title will only appear on the shopping cart if the credit promotion is applicable with voucher code.
Step 3 : Select your credit option.
(a) By percentage - gives X% of total order amount as credit.
(b) By fixed amount - gives $X credit for every $Y spent
(c) Fixed amount per order - gives $X credit for each order
Step 4 : Select total spent amount calculation method.
Step 5 : Select conditions to be entitled for credit.
Step 6 : Set active dates (Optional if you want the credit promotion to have a time limit)
Step 7 : Apply extra condition (Optional)
💡 Tips :
Voucher code : Required to be entered during checkout
Target customers: Promotion applies to Public/ Logged-in members/ Selected customer groups
Store usage limit: Total number of usage for this promotion
Each customer usage limit: Usage limit per customer for this promotion
Step 8 : Done
3. Manually add credit to customers
Step 1 : EasyStore Admin > Customers > Click into customer who you want to give credit.
Step 2 : Click on 'Edit profile' > under column 'Credit', insert credit amount > Save.
Step 3 : Done.
4. How customers use their credit
Step 1 : Customers can check on their credit balance in 'My Account' page.
Step 2 : And they will be able to apply for their credit at the checkout 'Payment method' page.
Step 3 : Once applied, the credit balance will be deducted from the order total amount.
Step 4 : Credit redeemed will be shown in order details.