In this article :

  1. About tawk.to
  2. Install tawk.to

1. About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.


One of these studies by the American Marketing Association study shows that live chat can increase conversions at least 20% and the Return On Investment rate on purchase a live chat apps is about 300%. Also, customer who are solved inquiry through live-chat are 3x times more likely to purchase.


2. Install tawk.to

Step 1 : EasyStore Admin > Apps > More Apps > Search for tawk.to > Install this app

Step 2 : Once you have reached setting page, click on tawk.to to sign up a tawk.to account.

Step 3 : Click on 'Sign In'

Step 4 : Fill in your particulars information and click ‘Signup for free’ button to proceed

Step 5 :

5.1 Select the language selection for your tawk.to account

5.2 Select Property Details

5.3 Add Team Members (Optional, can skip)

5.4 Click Done

💡 Tips : If you wish to place the code, you can go to EasyStore's admin panel > Channels > Online Store > Edit Source > theme.liquid and paste it before </body>

Step 6 : To go into your Tawk.to Administration Dashboard, you may need to click the "Administration" button at the bottom of side bar and copy the "Direct Chat Link"

Step 6 : Paste the Direct Chat Link into the Tawk.to app in your EasyStore account

Step 7 : Save settings and you're all done!


Related articles:
Reply Livechat through Facebook Messenger
Drift Live Chat
Tips To Promote Your Store

Did this answer your question?