In this article :
- About tawk.to
- Install tawk.to
1. About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
One of these studies by the American Marketing Association study shows that live chat can increase conversions at least 20% and the Return On Investment rate on purchase a live chat apps is about 300%. Also, customer who are solved inquiry through live-chat are 3x times more likely to purchase.
2. Install tawk.to
Step 1 : EasyStore Admin > Apps > More Apps > Search for tawk.to > Install this app
Step 3 : Click on 'Sign In'
Step 4 : Fill in your particulars information and click ‘Signup for free’ button to proceed
Step 5 :
5.1 Select the language selection for your tawk.to account
5.2 Select Property Details
5.3 Add Team Members (Optional, can skip)
5.4 Click Done
💡 Tips : If you wish to place the code, you can go to EasyStore's admin panel > Channels > Online Store > Edit Source > theme.liquid and paste it before </body>
Step 6 : To go into your Tawk.to Administration Dashboard, you may need to click the "Administration" button at the bottom of side bar and copy the "Direct Chat Link"
Step 6 : Paste the Direct Chat Link into the Tawk.to app in your EasyStore account
Step 7 : Save settings and you're all done!