Why am I not seeing any Staff's button in my EasyStore admin panel?

Can't find it anywhere else? 🤔


With Staff feature: 

Without Staff feature :

Reason? This happened because you are not the owner of the store.

The "Staff" feature will appear only if you are the owner of the store, it will not show to any other users or admin. Therefore, if you would like to access this feature :

  • Make sure you are the owner OR

  • You will have to log in to your store's owner account (with the owner's permission)


What is the Staff button do?

If you hire agents/staff/members to manage your store, this feature allows you to "Add Staff" to manage what they can access on your store. Technically, differentiate their roles. You may refer to the image below:

You will have the permission to grant full access to your staff or specify access to certain parts of your store, for instance, products/orders/customers/discounts and etc.

May click here on how to add staff. After you have added a Staff and wish to do changes, just proceed to click on the Staff name to edit his/her role and what field can he/she access to :


📌 Staff's accessibility :

  • Orders - Access to manage daily orders, order fulfillment/cancellation etc and abandoned checkouts.

  • Products - Access to add/edit/delete products, Collections, Inventories and Templates.

  • Customers - Access to add and manage customers' information.

  • Contents - Access to add, edit and delete Pages, Blog, Articles, Navigations & Channels

  • Reports - Access to store's report (export reports).

  • Themes - Access to customize, install and remove theme template

  • Apps - Access to install and uninstall app integrations

  • Marketing - Access to create/delete/monitor promotion's status

  • Settings - Store settings like payments, shipping, currencies, location etc.

  • Billing - Access to subscription billing which consist of payment method, subscription plan and store cancellation.

If you would like to delete a Staff, kindly click "Revoke" and you may click Delete and you're done.

Related articles :

Add new staff or admin

Switch store ownership

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