FAQ regarding domain status

1. I have pointed my A record to 52.74.233.82, but my domain is not pointed to my EasyStore yet.

Answer: If you have edited your domain DNS setting, it will take up to 24 hours for the DNS to refresh. Kindly allow 24 hours for it to take effect.


2. I have purchased my domain from EasyStore, and I would like to activate my SSL, but the domain status is pending.

Answer: Please allow up to 24 hours for the status to be updated to "Verified".


3. I have purchased my domain from EasyStore, but the domain is not online yet.

Answer: It should go online within 24 hours. If it doesn't, please contact us at support@easystore.co.


4. My domain is purchased from EasyStore no longer ago, but it's not available/accessible now.

Answer: Please make sure you have verified your domain through the verification email that sent to you from EasyStore on the day you purchased your domain. If you didn't not proceed to verify your information, the domain will not be accessible after 1-2 week(s).

If you're not able to find that email, please contact us at support@easystore.co and request us to resend the verification email. 


5. I have added my domain to EasyStore, but it's not online.

Answer: Kindly make sure you have pointed your domain A record to our IP address (Refer here). If you have done it, please allow 24 hours for it to take effect. 

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